Refunds
Refunds.
TABWORK products are digital downloads. This is a draft policy for the public site and should be confirmed before launch.
If a file will not open or is incomplete
Email us with the planner name and your order number. We will replace the file. If we cannot get a working copy to you, we will refund the purchase.
If you bought the wrong edition
Contact us promptly and we will help you switch to the edition you meant to buy where we can. The Budget bundle already includes all four editions.
If you have already downloaded the files
Because these are digital goods, a refund is not automatic once the files have been delivered. We will still consider a refund if something is wrong with the product or the order. We do not offer refunds, discounts, or replacements in exchange for a review.
How to ask
Use support@tabwork.org or the contact page, and include the store you bought from (Payhip or Etsy), the product name, and the order number.